Anti-Money Laundering Policy

1. Introduction

Playfina Casino (play-fina.games) is fully committed to preventing money laundering, terrorist financing, and all forms of financial crime. This Anti-Money Laundering (AML) Policy sets out our obligations and procedures under applicable Curacao gaming regulations and international AML standards including the Financial Action Task Force (FATF) recommendations.

All employees, contractors, and agents of Playfina are required to comply with this policy. Non-compliance may result in disciplinary action, including termination, and may be reported to relevant regulatory and law enforcement authorities.

2. KYC Procedures

We apply a risk-based approach to Know Your Customer (KYC) verification. All players must verify their identity before making withdrawals or when deposits exceed regulatory thresholds. Required documents include: government-issued photo ID (passport or national identity card), proof of address dated within the last 3 months, and proof of payment method ownership.

Enhanced due diligence (EDD) is applied to politically exposed persons (PEPs), high-volume players, and accounts flagged by our risk monitoring systems. We reserve the right to request additional documentation at any time and to suspend accounts pending verification.

3. Transaction Monitoring

We monitor all transactions on the Platform using automated systems and manual review processes. Monitoring includes:

• Large single transactions above regulatory thresholds
• Rapid sequences of deposits and withdrawals
• Unusual betting patterns inconsistent with normal gameplay
• Use of multiple payment methods in short time periods
• Transactions involving high-risk jurisdictions or sanctioned countries

4. Suspicious Activity Reporting

Where we have reasonable grounds to suspect that a transaction or activity is related to money laundering or terrorist financing, we are required to file a Suspicious Activity Report (SAR) with the relevant financial intelligence unit. We are prohibited by law from tipping off the subject of such a report. Contact: admin@play-fina.games for AML compliance inquiries.

5. Record Keeping

We retain all KYC documentation, transaction records, and SAR filings for a minimum of 7 years from the date of the transaction or account closure, whichever is later. Records are stored securely and made available to regulatory authorities upon lawful request. Destruction of records before the retention period expires is prohibited.

6. Staff Training

All staff with customer-facing or financial responsibilities receive mandatory AML training upon joining and annually thereafter. Training covers: recognizing signs of money laundering, KYC requirements, reporting obligations, record-keeping requirements, and applicable sanctions. Training records are maintained and made available to regulators upon request.